This article will show you how to apply extra voucher/ override payments (payables) to an invoice. This applies to agents that want to apply overrides/extra vouchers to their billing instead of receiving a check from the company.
Add a debit memo:
Apply the extra vouchers/ overrides payment to the debit memo in the Pay Bills screen
Double-check if the credit memo was created and if it is ready to be applied in the agent's billing.
The screen will display the credit memo that was ready to apply to the invoices that were billed to the agent.