Seller/Buyer/Landlord/Tenant/Client person name not supplied

Seller/Buyer/Landlord/Tenant/Client person name not supplied

Cause:

This error indicates that either the buyer or seller is missing from the People tab of the property record.

To fix:

If the buyer or seller has an existing record in darwin Cloud

  1. Click Properties menu
  2. Click People submenu
  3. Click (+) plus button to add buyer or seller's name
  1. Type a portion of buyer or seller's name
  2. Click search
  3. Click to buyer/seller name

If buyer or seller has no record yet in darwin Cloud

  1. Click Properties menu
  2. Click People submenu
  3. Click (+) plus button next to buyer/seller
  1. Click add person
  2. Enter the person details
    • first name
    • last name
    • company name
    • email address
    • type
    • country code
    • phone number
  3. Click next
  1. Select company
  2. Select office
  3. Click next
  1. Select address type
  2. Enter required fields
  3. Click Next
  1. Optionally select data source
  2. Select lead by and division, OR Enter tax ID
  3. Click add

Submit the property to Dash via realtime submission

Once the user is on the property that needs to be submitted,

  1. Click submit

    • Related Articles

    • RENTALS: Closing Our Landlord Rentals

      Steps to close rental transactions that are less that a year lease and you are representing the Landlord (so the rental is already in darwin Cloud with status "Active") are as follows: Search for the Active Rental Listing Click Properties menu Click ...

    • RENTALS: Closing Our Tenant Rentals

      Steps to close rental transactions that are less that a year lease and you are representing the tenant (so the rental is not already in darwin) are as follows: Click Properties menu Click New to add a new property Click add property manually Click ...

    • How do I add a Buyer or Seller

      To add a new buyer or seller into darwin Cloud, take the following steps: Fill out the person details: Click People menu Click new button to start adding a new buyer or seller Choose Buyer/Seller from the drop down list of person type Fill out the ...

    • dash Submission Errors: Common Errors and Fixes

      When errors occur during submission, this is often due to information missing on the property or person record, or updates that violate Realogy's validation rules. This is a master article that will include a list of common submission errors, and ...

    • How to Send Anywhere (Realogy) Buyer/Seller Surveys

      Sellers and Buyers Some Anywhere (Realogy) Brands sends Real Satisfied Surveys to buyers and sellers with information that is provided by dash. While the surveys are sent out from dash for all transactions that contain an email address, there are ...