Review Payments Error

Review Payments Error

Unposting Accounts Payable Payment

Cause:

This error occurs when a user is trying to unpost or modify a voucher, an invoice, a deposit or a check and the posted date is within the accounting locked period.

To fix

  1. Click Ledger
  2. Click Periods
  3. Choose company from the dropdown list
  4. Enter a new lock date
  5. Click save
  6. Click yes

NOTE: Enter a lock date that is earlier than the post date.

Unposting inter-company Accounts Payable Payment

  • This is not an error.
  • This a restriction or a validation for companies that use inter-company billing in darwin Cloud.
  • This is to avoid creating duplicate inter-company invoices.

Example scenario:

When a user creates a voucher in Company A and enabled the inter-company by checking the box, it means that the user can add or enter some vouchers details expense to Company B.

When a user hit "Invoice Now", an inter-company voucher created in Company B and an inter-company billing created in Company A.

When an inter-company voucher in Company B gets paid, it also created AP payment and AR payment in Company A.

Once AR payment is created in Company A, receivable will be deposited in the bank

However, if Company B unposted the AP payment and deleted it, created a new one and posted it again, it will trigger to create an AR payment in Company A - then there's a duplicate AR payment now in Company A for the same voucher.

    • Related Articles

    • New Application Setting – Allow Unpost of Closings with Forte Payments

      Overview This configuration determines whether users have the authority to "unpost" a closing transaction that contains a payment processed via the Forte payment gateway. Restricting this action helps maintain data integrity and prevents unintended ...

    • Agent Payments error: The First Name or Last Name entered doesn't match with the Agent's name

      When adding or updating an agent payment information in darwin Cloud, there are fields that need to be filled out. The error "The First Name or Last Name entered doesn't match with the Agent's name" means that the agent information that was entered ...

    • Merchant Account for Credit Card Payments

      Set-up a merchant account with Forte Payment Systems Forte Payment Systems is an independent company that will handle all of your Direct Deposits and all of your Credit Card charges to Agents. This company has a long history or providing merchant ...

    • How to Review Agent's 1099 Paid at Closing

      When an agent is paid at the closing by the Escrow Company or Title Company, a 1099 will be issued to used for the 1099 calculation. darwin Cloud will be able to track the agents' earned amount even if they are paid at closing. How to review the ...

    • The payments selected for any customer cannot total less than $0

      This error occurs when paying an agent who has two profiles or two different person id in the system. Example: Click Sales menu Click Add payments sub menu Click search Choose the company on the dropdown Click search Select credit memo and invoice ...