Residential Rental transaction not showing as Closed in Dash

Residential Rental transaction not showing as Closed in Dash

Cause:

When a Residential property is closed in darwin Cloud, the closed property will be given a new guid and will be submitted to Dash as Closed Other Income.

To Fix:

The fastest way to close the transaction and to stop it from being marketed is to withdraw the listing manually in Dash.

Please reach out Dash support if you have any questions, or if any additional assistance is needed.

    • Related Articles

    • dash Highlights

      dash delivers technology with functionality far beyond what Crest EDG 3PI users had available in the past. Since AccountTECH has always been focused on profitability & efficiency, we are integrating full dash technology into our latest software. In ...
    • Pending transaction not updating in Dash

      Cause: This happens when a property status in darwin Cloud is updated from Active to Pending and the data sent to Dash is showing pending but the status in Dash is still Active. NOTE: Dash error no longer occurs during the submission since the ...
    • dash Permanently blocked records

      There are some records for Listings, Pendings, Closed Transactions, Agents & Employees that are permanently blocked from ever being allowed to submit to dash. Here is the current list of items that may never be submitted to dash: records that ...
    • Change of Transaction Type is Not Allowed

      Causes: There are four causes of this error: The transaction has previously been sent to dash with a different Type Code or Property Type There is a mismatch between the Type Code and Property Type that violates Anywhere Real Estate Inc.'s guidelines ...
    • dash Submission Errors: Common Errors and Fixes

      When errors occur during submission, this is often due to information missing on the property or person record, or updates that violate Realogy's validation rules. This is a master article that will include a list of common submission errors, and ...