People Links error: You must enter a valid corporate tax ID

People Links error: You must enter a valid corporate tax ID

This error occurs due to the recent improvements made on darwin Cloud which enables the users to add the Corporate/Business/LLC Tax ID numbers to a certain agent which differs from their individual Tax ID/SSN.

Cause

The Corporate Name and checkbox for "use corporate name" is filled in or checked. If those fields are completed, the Corporate tax ID, corporation start and corporation end date must also be completely filled.

To Fix:

  1. Click People menu
  2. Click People basics submenu
  3. Locate the person name by using the search button
  4. Check off the box next to use corporate name
  5. Click save
  1. Click People links
  2. Enter corporate tax ID
  3. Enter corporation start
  4. Enter corporation end
  5. Click save

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