For customers that have chosen to break up their one dash franchise into multiple darwin companies, the customer may have times when it needs to move an agent from an office in one company (Company A) to another company (Company B). These steps are for moving agents under the same franchise ID in dash.
There are number of steps the customer will need to follow make sure this goes smoothly.
This record will not be send to dash.
Remove any agent MLS IDs from the People links submenu
To create a new person type in darwin Cloud, take the following steps:
Person Details: Select person type and enter details according to requirements
User must fill in the information on the following submenus:
User must have the Modify GUID role
Copy the person guid, atguid, and the company staff guid from the Company A person to the Company B person from People links sub menu
To submit the agent to the new office:
User will need to set up the commission plan on the new agent in Company B
User will need to make sure they have the correct level and totals
User may need to manually transfer Agent billing info and expense recovery
If there are any overrides for recruiters or mentors or such, those may have to be transferred
If you are matching the agents by their PublicID in skyslope, user will need to update the PublicID in SkySlope with the new ATGuid