Listing with List Agent Missing

Listing with List Agent Missing

Cause:

This will happen if the agent information is missing agent MLSID to link the person record to property. Listings should matched to the agents by the MLS ID filled in on the agent profile.

To Fix:

Add the correct MLSID to the agent profile

  1. Click People
  2. Use the search button to locate the agent
    • a new window will appear, fill in accordingly
  3. Click People links
  4. Click the plus (+) icon to add MLS ID
  5. Select the MLS source
  6. Select the MLS subtype
  7. Enter the MLSID
  8. Click add

Go back to the property to refresh the listing record

  1. Click Properties menu
  2. Use the search button to locate the property
    • a new window will appear, fill in accordingly
  3. Click Basics submenu
  4. Click refresh
  5. Select the Feed name
  6. MLS Number will be added automatically
  7. Click Pull
  1. Click Close once the property ID updated successfully

    • Related Articles

    • How do I Add a Listing Manually?

      When a property listed for sale is not being listed in the public MLS database or is not available to bring in from any other integration, the record can be entered manually in darwin Cloud. Click the Properties menu Click the (+) new Select add ...

    • Agent Reports and their definitions

      There are number of reports user may see when you log into darwin Cloud. The following is a list of common agent reports that may be found and what user should expect to see when running a report. Basic Listing Report: List of your current Active ...

    • Agent Teams

      Agent teams are setup in darwin Cloud for reporting purposes. User may also need Agent teams to be setup with the franchise. Log into the franchise website to setup the Agent teams. darwin Cloud can deliver Agents to the franchise, but user need to ...

    • Reactivate Listing when Canceling a Pending Property

      Canceling a pending property and reactivate it Back on the Market as an active/current listing. Once user is on the property to to Reactivate: Unlock and change status to Cancelled Add the cancel date Choose the cancel reason from dropdown Click save ...

    • Dashboard

      Property Information Person Information Accounting Information Pending Vendor/Partner Franchise Requirements The Dashboard is designed to show user possible issues or inconsistencies in the data that user may need to correct to ensure the business ...