How Do I Post a Transaction Without Including the Override?
Overrides are calculated automatically based on criteria set up on the Overrides tab of the agent's profile. However, there may be instances where an override is either waived or does not apply to a specific transaction that would normally meet the override criteria.
In these cases, the override amount can be manually edited to a custom amount or set to $0 to indicate a waived override. (For now, there is no option to delete an override in darwin Cloud.)
To remove an override for a specific transaction only:
- Go to Properties menu
- Go to Post submenu
- Ensure that the checkbox under unlock column is checked off
- Double-click on the amount and change it to $0.00 then tab out
- Click save
Note: Doing these steps will remove the override for this transaction only and not for the other transactions listed under the agent who has an override set up in darwin Cloud. Overrides that have been manually set to $0.00 will NOT be counted toward override limits.
Related Articles
How do I Post a Transaction with an Override that was Paid at Closing
This article will show how darwin Cloud users can post a transaction with an override that was paid at closing. darwin Cloud users will need to post the transaction (with an override) first and then do the adjustments on the accounting side by ...How To Close/Post a Property (Transaction)
The commission post page in darwin Cloud is where you will close all your transactions. When you click the post button on the Post submenu. Below are the things that will happen upon posting: All the commission income and expenses are posted to your ...How To Modify or Remove an Override from a Transaction?
Overrides are calculated automatically based on criteria set up on the Overrides tab of the agent's profile. However, there may be instances where an override is either waived or does not apply to a specific transaction that would normally meet the ...How to Post a Transaction with $0 Commission Received, but Vouchers to be Paid
When closing a transaction without receiving a commission, darwin Cloud may come up with posting validation error to remind the user that the transaction cannot be posted. Below are the posting validation errors that a user might encounter: To post ...Transaction fee due to the company and $0 commission collected
Posting transactions where list or sell commission is $0 and has transaction fee due to the company to collect. There are two options to post this transaction: Post the transaction without accounting records but the agent is to get award credit from ...