How to Make Corrections on a Previously Closed/Posted Property
This article will show the important steps to make when a correction needs to be made on a property that was closed or posted. If a user is unposting a property, all of the posted receivables, payables, payments and deposits linked to that property will be unposted/deleted. The user must log all of the posted entries prior to unposting.
NOTE: Do not unpost the property if any of the voucher payments or deposits were reconciled.
Save detailed log of all the entries:
Take a screenshot of the information listed on the Accounting submenu under Properties
- Go to Properties
- Choose Basics
- Click search and search for the property that needs editing
- Click Accounting
Take a screenshot of the items/information on the Accounting submenu
Save screenshots of the deposit/s posted
- Go to Banking menu
- Click Deposit
- Click search, search checkbook items windows will appear
- Choose the company from the dropdown
- Fill in property address by clicking on the magnifying glass icon
- Click search
- Confirm the posted deposit then take a screenshot
Save screenshots of the posted payable/s
- Go to Bills menu
- Click Enter bills
- Click search then a search box will pop-up
- Select the company from the dropdown
- Enter the property address
- Click search
- The list of posted vouchers are on the right side of the screen, click each one to confirm the payable voucher
- The voucher detail shows all the information such as property address, vendor, date posted, amount, etc.
- If the paid box is checked, there is a payment linked to the voucher
Save screenshots of the voucher payment/s
- Go to Bills menu
- Click Edit payments
- Click search then a search box will pop-up
- Select the company from the dropdown
- Enter the property address
- Fill in one other search criteria on the search box (vendor, amount, bank account, etc)
- Click search
- The list of posted payments are on the right side of the screen, click each one to confirm the payable voucher
- Confirm the checkbox beside the reconciled is unchecked
- The vouchers linked together with the payment will go back to the Pay bills screen once the property is unposted
Unpost the Property:
- Go back to the Properties menu
- Go to Post screen
- Click unpost
Once the property is back to pending status, make the necessary corrections then post the property again. The user must post the entries again to duplicate the previous posting.
NOTE: If an agent was overpaid, a correction can be made by billing the agent or posting a journal entry once all the posting of entries were duplicated.
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